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I am ready to seriously grow my business. Is it true that the key is to build my relationships with people using tools such as database management, networking, viral marketing and social networking?
   
By Natashia Halikowski of Intuitionworks

Think of relationship building as a recipe and including the following steps:

Step 1: Information Gathering - Establish clarity with your product offerings and communications. The following questions will guide you to the answers: What are the benefits and value of your product/service? Do you have a clear statement of value and purpose that your product/ service brings to your client? What makes you the expert? How are you going to reward client loyalty? How are you going to keep them interested in you? Do you understand the needs and expectations of your customers and can you meet those expectations? What follow-up and follow-thru systems have you developed? What systems do you have in place to create excellence in what you do? Have you put aside weekly time and resources to database and network?

Step 2: Build Your Database - First get permission from people to begin to build relationships. You can do this by sending out a notice of E-zine asking if people would like to sign-up or you can make this request online, by phone or in person. Think of this as an invitation to you and your services just like you are inviting people to a celebration.

Step 3: Establish Your Credibility - Use great testimonials, create a user friendly website and write articles or be featured in a magazine like Rising Women. This will establish credibility and rapport between you and the marketplace.

Step 4: Create a Sense of Urgency - This can be achieved by understanding what solutions you bring to the table and how much compassion you have for your clients.

Step 5: Build the Connection - You can do this by offering tips through your e-zine, asking great questions, being a good listener and offering genuine support. We all want to trust our associates. Once you have established trust, people will begin to buy more, have client loyalty and refer their friends to you. In addition, those who are in your network will become Strategic Alliances. Once you have built these relationships, you are ready to expand by using viral marketing and social networking which are very similar. You are requesting that a second or third party spreads the word about who you are and what services you have to offer. People are willing to help when they have a bond with you.

For more advice on creating business relationships, contact Natashia Halikowski of Intuitionworks at 403.238.5424 or email info@intuitionworks.ca  

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