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RISING WOMEN EXPERT ADVICE...

Last week my supervisor told me that I see criticism as a personal attack. Far too often I feel emotionally and physically ill. How can I change?

People who have felt emotionally devastated, physically uncomfortable or spiritually attacked when receiving criticism are often surprised to learn that others experience criticism as “simple feedback” from other people, their work and the world. “Simple feedback” people see incidents through an “internal filter” in their brain that separates other peoples emotional “stuff” from their own “stuff” and then look for useful information and decide what they “could” do with it. As you learn to do the same, you will improve yourself, your work, your relationships and your life.

Start by first getting a notebook and writing down three experiences in the past where you saw yourself take criticism personally and answer the following questions:

(a) Who was involved? Was it a boss, authority, spouse, friend, family or a peer? Male or female? What personality type are they? Were they intentionally or always critical?

(b) Where did it happen? At work, socially, at home?

(c) When did it happen? What time of day? Was it a busy time of the month, were you tired, hungry, stressed?

Next, pretend that you are “observing” the first scenario. Imagine a picture where you see yourself and the other person in that specific situation. Imagine you are watching only and notice the body language of yourself and the other person. What was said and not said? Write down feelings, thoughts and underlying fears. Then observe what was going on for the other person. Guess if you don’t know. What were their fears? What did they want?

With this greater awareness, brainstorm three different ways how you could have changed the scenario. What could you have said or done differently? Perhaps you could have taken several deep breathes to calm yourself; asked clarifying questions; noticed the other person was frustrated? Maybe you needed time to think about what was said and to write out a response. Guess what percentage of this situation was about you and how much of it was not about you? Could you have made light of the situation? Write these down and then imagine the scene re-playing with each new response. Which response would have been best?

Finally, visualize yourself reacting this way in the future with different people and situations. Pay attention to triggers and use the above technique to change your behaviors. Practice it and in a short time it will become automatic.

For more advice on how to improve your confidence, contact Jan Mitchell, Master NLP Counselor at 403.225.2973. Visit www.expanding-minds.com to learn more about Jan.

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