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Business Card Death Wish - Maximizing the Life in Your Business Card  
    By Sharon Neufeld of Been Around the Block Marketing
- July/Aug 06

Let me tell you about the time I was winnowing my business card file (bet I’ve got you fascinated already, eh?). As I tossed out at least three quarters of that particular stash, it occurred to me that there were hundreds of other people out there making the same decision about MY business card. Yikes!

Like all of us, I spent a lot of time making sure that my business card was elegantly designed, and not only had beautiful typefaces, artwork and colour but also would stand out without being weird, tasteless or ugly. I had consulted the visually sophisticated, the successful in business plus the ordinary folk among my acquaintance (who gave me nothing but raves). But as I gaze at my fabulous rectangle of text paper, representing to the world not only the highest of my ideals about my image but also the purest of my intentions about my business goals -- I began to doubt. Wasn’t my bin piled with business cards almost as glorious?

The urge to think came over me. (Sorry. It’s something that my family and I have just had to learn to live with.) I began to wonder about the core mission of any business card. I looked at my small re-filed stack. I looked at my waste bin with it’s much larger pile. Stack...pile. Stack...pile. Not much difference in looks. Stack...pile. Not much difference in purpose. Stack...pile. Why did some cards get tossed, and others not? Stack...pile. It hit me: even the most effective business card gets tossed in six weeks because I’ve forgotten why I ever had it in the first place.

Goodness! They never mentioned THAT in business, accounting, banking, retail, volunteer, tailoring, renovating, art, massage, counseling schools or, AHEM, the marketing courses attached to them.

I re-sorted very consciously through the toss pile. It contained some from incompetents and one from an idiot/ psychopath. As for the rest--I had no idea who these people or businesses were. I was suddenly ambushed by another thought process. I had only three reasons to resist a card’s suicidal leaps toward the recycle bag.

The first way to avoid the business card death wish is to be part of a firm that I “need” for my business, like my law firm or branch of city hall. If I must have every contact possible with lawyers or the civic licensing or permit department, I’m never going to throw away any card with that logo on it.

Or, as a corollary, offer a service that I “gotta, gotta” have to maintain a bearable life. Be the great seamstress or the elusive handyman. Again, either you are or you aren’t.

The second way is to create an aesthetics free but sales effective card. It will feature your photo (preferably one that actually looks like you), your company name, a slogan that describes exactly what you do and five different ways to reach you, all on an almost but not quite blindingly bright background. When I’m clearing out my card file, I’ll know exactly why I have your card, so it won’t get tossed unless I can’t imagine ever needing your service or ever knowing someone who might. And it could sneak onto the save pile just because I actually remember who you are.

The third and last way has several steps (some of these can be added to the above, but are absolutely imperative to this one.) When you hand out your card, write something personal on it that will trigger my memory of you, such as:

“Met you at Suzi’s--loved your info on geology.” (Or shorten to, “Suzi’s-talked rocks.”)
“Loved sharing dance talk at the O&G convention” (”O&G meet - dance talk.”)

Adding a memory peg is even more important if you’re at an event with 236 of your closest new best friends who have gathered for the sole purpose of “networking”. Or if you’re one among hundreds trading cards at a professional convention.Or if you’re exchanging cards at a class, protest, volunteer event or riot that has nothing to do with your business. Really, now. How many of these people do you expect to remember in a couple of months after the blur of rubber chicken and rubber bullets has faded?

This means that your card must have room for you to jot a few words without making the whole thing look like an old laundry list. You could write something on the back, but it might not get seen before it’s tossed - though the back is better than nothing. You can also consider personalizing it with info deliberately left off. For example, your e-mail, hours of operation, etc.

When you give out a card, ask for one of mine. Make any notes on it that you’ll need to remind you why you should add it to your data base or share it with others. If I don’t have one, ask permission to take down my contact information on the back of one of your own. At the least, within a week, send me a “Nice tuh meetcha” note. Within a few days of that, send a special introductory offer.

While you’re with me, ask if it’s okay to send an info package or if I’d be interested in your newsletter. By the way, have an info letter and a newsletter, it’s harder for you to be forgotten by me amid periodic reminders.

It’s always a blow to my ego to look at a pile of business cards and know that there was a good and happy reason that I picked them up in the first place--and now I haven’t the slightest clue. But it’s an even bigger blow to the someone else’s business because they’re losing my business and my referrals.

Sharon Neufeld of Been Around the Block Marketing has been sharing her “marketing gene” during 5 years of giving workshops. For FREE Reports, call 403.850.5836 or visit www.solidgroundenergetics.ca

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