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RISING WOMEN EXPERT ADVICE...

At the last tradeshow I exhibited at I found that people would steer clear of my booth. What am I doing wrong?

At the last tradeshow I exhibited at I found that people would steer clear of my booth. What am I doing wrong?

Without actually seeing a good visual of how your booth was set up and how you presented yourself, this is a difficult question to answer. I will however offer some general “food for thought” for all our readers on creating an approachable presence within your booth environment.

- Floor Plan - If you have invested in a 10’ x10’ space, which is the size of an average booth, then treat it as if you have just purchased a new home, and decorate it as such. There is nothing more unappealing than an barren slab of cement housing a poorly draped 8’ table and two grey, fold-up metal chairs, unevenly spaced among a “barely-there” sign adjacent to a pile of storage boxes. Whew! Need I go on?

- Layout - Unless you have product that needs to be demonstrated or monitored for theft (such as jewellery), placing table(s) between you and the tradeshow attendees can often create a communication barrier. The most effective booth layouts are ones that allow guests to walk right in to your space.

- Positioning - Where you and your staff position yourselves within your booth space can either make or break guests from entering. If you are sitting in a far corner aimlessly starring into the distance (or eating, yuck!), your body language is screaming “stay away!” If you are standing right in the center of your “entrance”, people will feel uncomfortable about invading that personal space barrier. Unless you are engaging with guest within your booth, stand either to the far right or left and smile like you have just won the lottery!

- Conversation - Attacking people with insincere sales pitches, particularity if you are standing outside your booth, is the best way to make guests advert their eyes and run for the hills. I am sure most of us relate these poor communication attempts to creepy pick-up lines. Loose the “used car salesman” approach and get genuine. Make eye contact and if the guest shows some response, invite them into your booth. It’s as simple as saying, “Would you like to come in?” or “Would you like to learn more about XYZ.”

- Attire - Dress your brand! If your product/service is high-end, fun, cheeky...dress like it is everyday. I often notice that on the last day of a show, the quality of dress screams “I need to pack this all up and get the heck outta here!” Bathrooms are included within your costs; bring a change of clothes!

Written by Illiki Rai, owner of Rising Women magazine. For more tradeshow marketing advice, email your questions to media@risingwomen.com 

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